I work in the studio almost every day and am constantly creating new things, thus, the majority of my pieces are one-of-kind or very limited edition (2-3 made total). All one-of-a-kind pieces are listed as such in the details.
Because each piece is handmade, no two will ever be identical. If you are ordering a made-to-order piece, it may have small variations from that in the photo, making yours a one-of-a-kind treasure. I try my best to have the photos on my website reflect the true colors and textures of the piece. Sometimes the resolution of different computers alters the hues. If the piece you receive is not to your liking due to color variances, I accept returns for a full refund or exchange.
Everything is handmade by me, with the very appreciated help of my assistant, Mariel, who helps with attaching chains and clasps, etc.
Once you place your order, I will contact you with an shipping date. Please allow 7 days from date of purchase for your items to be made and shipped.
All orders are shipped from Costa Rica within 7 business days of receiving your payment (post offices are closed Saturday and Sunday). Packages to the U.S., Canada & Europe generally arrive within 14 business days, although occasionally up to 20 days. During the Christmas holidays, orders placed after October 10 cannot be guaranteed for on-time delivery due to customs delays. Please take this timeline into consideration if you are ordering for a specific event (birthday, holiday, etc.).
All government offices in Costa Rica are closed for one week each year, the week before Easter for Semana Santa. If you are placing an order in that time period, I will be shipping your order the Monday after Easter when the post office is re-opened. Thank you for understanding.
~ If your jewelry breaks or malfunctions, you may send it back to me for a free repair or replacement for an item of equal value. Please contact me, including a photo of the broken or damaged piece. I will let you know whether it is best to repair or replace it.
~ If for some reason the item(s) you purchased don’t work out, I accept returns (refunds)/exchanges within 7 days of receipt. Please contact me for the return
~ Shipping costs are non-refundable.
~ Buyer is responsible for all shipping fees on returned/exchanged orders, including the shipping on the newly exchanged item(s).
~ On returns, the cost of the item (minus the shipping costs) will be refunded upon receipt of the returned item.
~ All returns and exchanges must be shipped back to me in new condition, unworn, and unused. It is recommended that the item be sent back in a trackable manner (Priority Mail or the like). If the item is mailed in a non-trackable manner, I cannot be responsible for it being lost or damaged.
~ On custom orders, please be very sure of any sizes you provide me. If I create a custom piece for you and the size you provided does not work out, there will be additional costs (shipping, etc.) to re-alter it for you.
~ There are no returns on custom orders.
CARING FOR YOUR JEWELRY
Many of my pieces are made of either brass or copper. Metals naturally tarnish over time due to body oils and oxidation. To keep your jewelry shiny and like new a jewelry polishing cloth is very helpful. Also for a thorough clean mix baking powder, lemon and water in a small cup and gently scrub your jewelry with a toothbrush. Some people have a reaction to brass or copper where it leaves a greenish color on the skin temporarily. This is very common due to your natural body oils but if you want to lessen this affect you can put clear nail polish on your jewelry where it touches the skin.
I do a large inventory clean-up twice a year and mark lots of pieces down 50% off. If you would like to be notified by e-mail when those sales will be, please sign up here.